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Privacy policy
Platinum Heat has drafted this document, which details how we gather and disseminate information, in an effort to demonstrate our strong commitment to online privacy. Please contact us if you have any questions about our privacy policy.
Cookies
Cookies are required if you shop on our site and to download the products you purchase. A cookie is a piece of data stored on your hard drive containing information about you. A cookie cannot be used to access or otherwise compromise the data on your hard drive.
To order from our shopping cart, you must allow cookies to be set on your computer, even if only "per session". This allows the shopping cart to keep track of your purchases while you shop.
Ordering
When you place an order, Platinum Heat requests information such as contact details (like name and billing address) and financial details (like credit card number, expiration date). This information is only used for billing purposes and to fill your orders. If we have trouble processing an order, this contact information is used to get in touch with you. This information is stored securely. Orders from our store are confirmed via e-mail. Your financial information is used for the sole purpose of billing you for products and services.
Use of Registration Information
Our site's registration area requires customers to supply contact information, such as name and e-mail address, and demographic information, such as your post code and age. We use this information to send you promotional materials from our company and from some of our partners. However, users may opt out of or opt in to these promotional e-mail messages at any time. (See Opt Out/Opt In, below.)
Use of Internet Protocol Address
We use your Internet protocol (IP) address for several reasons: to help diagnose problems with our server, to administer our Web site, to help identify you and your shopping cart, and to gather broad demographic information.
Security
Platinum Heat features security measures to protect the loss, misuse or alteration of information placed under our control. All our transactions take place on secure Worldpay servers. Always check for the padlock icon when entering your card details to ensure your details will be processed securely.
Platinum Heat is committed to protecting the security of your data to protect the loss, misuse or alteration of information placed under our control. We use a variety of security technologies and procedures to help protect your personal information from unauthorised access, use or disclosure. For example, we store the personal information you provide in computer servers with limited access that are located in controlled facilities.
Opt Out/Opt In
Platinum Heat allows users to opt out of receiving e-mail from us or our partners. To opt out of our mailing list you can send a blank e-mail from the email address you require to remove to removeme@platinumheat.co.uk
Disclaimer
This site may contain links to other sites. Platinum Heat is not responsible for the content or privacy practices of these sites.
Contact Us
If you have any additional questions or concerns about our privacy policy, please contact us at:
Platinum Heat
Customer Service Department
PO Box 397
Stevenage
Hertfordshire
SG1 9DQ
Email : customer.service@platinumheat.co.uk